Terms and Conditions

3-Year Warranty

Lifted LED is serious about making sure our customers are satisfied. If you need to take advantage of our warranty, we're ready to respond.

Lifted LED warrants against defects in materials and/or workmanship in our products for a period of three years from the original purchase date. During the warranty period, Lifted LED will repair or replace, at our discretion, any covered, defective product.

Within 90 days of the purchase, Lifted LED will incur all costs associated with the repair or replacement of the fixture as well as the return shipping. After 90 days, the customer will be responsible for shipping the defective product to Lifted LED. In turn, Lifted LED will assume responsibility for up to $50.00 of the shipping fees per fixture for the return shipment of the repaired or replaced product back to the purchaser. Return shipping fees in excess of $50.00 will be the responsibility of the customer.

 Need to claim the warranty for Lifted LED grow light? Contact us to begin the process.

Shipping Fees

Freight allowed on orders over $10,000. For international shipping, shipping rates do not cover customs fees.

Non LED Grow Lights

Items sold by Lifted LED other than LED Grow Lights are final sale unless defective or damaged when received.

Shipping Damage

Shipping damage and defective products must be reported within 48 hours of receipt of shipment (not including weekends and holidays).

Cancellations

Cancellations are only offered in the event that your item has not yet shipped. If your product has not yet shipped, it can be cancelled at a 50% restocking fee.